Frequently Asked Questions (FAQ)

General Questions

What types of automation services do you offer?

We specialize in data scraping, bot creation, data mining, API integration, Excel automation, and lead generation. Our solutions are customized to meet your specific business needs.

How long does a typical project take?

Project timelines vary based on complexity and scope. Simple automations might take 1-2 weeks, while complex systems could take several months. We'll provide a detailed timeline during our initial consultation.

Do you sign NDAs?

Yes, we're happy to sign Non-Disclosure Agreements to protect your confidential information and business interests.

What programming languages do you use?

We select the most appropriate technology stack for each project, commonly using Python, JavaScript, VBA, and other modern programming languages and frameworks.

Technical Questions

Can you scrape any website?

While we can scrape most websites, some may have technical or legal restrictions. We'll assess feasibility during our initial review and suggest the best approach.

Do you provide maintenance and support?

Yes, we offer ongoing maintenance and support packages to ensure your automation solutions continue running smoothly.

Can you integrate with our existing systems?

Yes, we design our solutions to integrate seamlessly with your current technology stack and business processes.

What about website changes?

We can implement manual updates as needed for a fee. Fully working projects completed with old specifications can be updated for free within one month of initial delivery.

Business Questions

How do you handle data privacy?

We follow strict data protection protocols and comply with relevant privacy regulations. All collected data is handled according to our Privacy Policy and your specific requirements.

What is your pricing model?

We provide custom quotes based on project complexity, scope, and timeline. Contact us for a detailed proposal for your specific needs.

Do you offer ongoing services?

Yes, we provide both project-based and ongoing service arrangements, including monitoring, maintenance, and regular updates.

How do you ensure quality?

We implement robust testing procedures, monitoring systems, and quality checks throughout the development process to ensure reliable, accurate results.

Getting Started

How do we begin working together?

  1. Contact us through our website, email or social media
  2. Schedule an initial consultation
  3. Receive a detailed proposal
  4. Sign agreement and begin project

What information do you need to start?

  • Your business objectives
  • Current processes you want to automate
  • Target websites or data sources
  • Desired output formats
  • Timeline requirements
  • Budget parameters

Do you provide examples of previous work?

Yes, we can share relevant case studies and examples while respecting our clients' confidentiality.

Last updated: Feb 4, 2025