Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Business information
• Payment details
• Project requirements and specifications
• Access credentials (when necessary for service delivery)

1.2 Automatic Information

We may automatically collect:

• Device information
• IP address
• Browser type
• Operating system
• Usage patterns

2. How We Use Your Information

We use collected information to:

• Deliver requested services
• Process payments
• Communicate about projects
• Improve our services
• Comply with legal obligations
• Send important updates
• Provide technical support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers necessary for operations
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of sensitive data
• Secure data storage
• Regular security assessments
• Access controls
• Employee training

5. Data Retention

We retain your information for as long as:

• Needed to provide services
• Required by law
• Necessary for legitimate business purposes

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Lodge complaints with supervisory authorities

7. Cookies and Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze website usage
• Customize content
• Remember preferences

8. Third-Party Services

Our service may include links to third-party websites. We are not responsible for their privacy practices or content.

9. Children's Privacy

We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it.

10. Changes to Privacy Policy

We may update this policy periodically. We will notify you of significant changes through:

• Email notification
• Website notice
• Service announcement

11. Contact Information

For privacy-related questions or concerns:

• Email: email@theprocesspilot.com
• Phone: +2349032435537
• Address: 10 Oremerin Street, Bammeke, Lagos Nigeria 102213

Last updated: Feb 4, 2025